Family History During the Pandemic

Our Virtual Helpdesk

While the Covid-19 epidemic prevents us from providing our helpdesk at Manchester Central Library, we have set up a Virtual Helpdesk to provide remote support to those with Manchester research problems. We hope that you will find these short videos helpful, but if you still need help, click the button below to ask the virtual helpdesk team to assist.

"we are still running a great service"


Hints from the Helpdesk


Our Helpdesk at Manchester Central Library is closed for the time being, so our wonderful, friendly helpdesk volunteers have turned their attention to creating these free videos to help you with your research.

What can you discover in the 1911 census and how can you get the most out of the 1841 census? Find out more about the GRO records and the National Archives Research Guides, watch our presentation on DNA, organise your files on your computer and learn a lot about your digital legacy. Seasoned reserchers will also enjoy these videos from our helpdesk volunteers!


  • National Archives Research Guides
  • 1841 Census
  • 1911 Census
  • GRO Website
  • DNA Tests
  • Electronic Records
  • Your Digital Legacy